Nov 21st 2013

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Why do I get the message: “Due to a problem in your Office installation, Word cannot respond to Ginger”?

This problem may occur if different versions of Office have been installed/uninstalled on your computer. (For example, if  Office 2007 was uninstalled after Office 2003 was installed on a Vista operating system.)

To solve this problem, reinstall Office. To receive more detailed instructions to resolve this issue, please contact Ginger technical support.

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